FAQs

What type of paper are your charts printed on?

All Windsor Nature Discovery posters are printed on a suitable heavy coated gallery book stock with fade resistant inks.
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What formats are available?

Gallery Art Paper: Comes rolled in a poly sleeve. Suitable for framing.

Laminated: Protective poly film on both sides. Protects against dirt and humidity. Good choice for kids.

Framed: Comes ready to hang in beautiful honey oak wood behind plexiglass.
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Are your products guaranteed?

Absolutely. If you are not satisfied with a product you may return it to us within 30 days for exchange or refund (we do not refund for shipping).

Windsor Nature Discovery Returns and Exchanges

Returns by UPS/US Mail/Fed Ex
Windsor Nature Discovery, LLC
2609 S. Cloverleaf Loop
Springfield, OR 97477
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Do you have a secure server?

Yes, we offer secure on-line shopping. However, if you prefer to place your order by:

Phone: 1-800-635-4194 or 541-431-1114

Fax: 541-431-1100

E-mail: info@nature-discovery.com
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How is my order shipped and when can I expect it?

Orders for up to three posters and most gift items are sent USPS Priority Mail. Allow 7-10 days for delivery. Orders for more than three posters and framed prints are normally shipped UPS ground. Allow up to 2 weeks depending on your location.
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What are your shipping policies?

Shipping is free to U.S. destinations.

Shipping is free on some orders to Canada, but many will require an additional charge. Please inquire for shipping and handling charges to Canada and other foreign destinations.

Overnight delivery, 2nd Day and 3-day select (UPS) options are available for additional cost. Please inquire.
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